Terms of Use
Last updated: October 2026
Welcome to Fly Fitness (flyfitness.co.za). These Terms of Use ("Terms") govern your access to and use of the Fly Fitness website, mobile application, 7-Week Weight Loss Challenge, digital meal plans, workout schedules, coaching communications, and related services (collectively, the "Services").
By accessing or using our Services, purchasing a challenge package, or creating an account, you agree to be bound by these Terms, our Privacy Policy, and our Refund Policy. If you do not agree with any part of these Terms, you must not use our Services.
1. Description of Services & Transformation Programs
Fly Fitness provides structured online fitness, nutrition, and lifestyle transformation programs specifically developed for South Africans. The primary program is the 7-Week Weight Loss Challenge, which includes:
- 49-day progressive exercise curriculum with hybrid home (bodyweight & minimal equipment) and gym tracks.
- Localized, budget-friendly South African meal plans, grocery checklists, and caloric/macronutrient guides.
- Daily habit tracking, coach advice, and progress photo timeline logs.
- Optional dedicated 1-on-1 personal trainer guidance (VIP Coach tier).
2. Medical & Physical Exercise Disclaimer
Fly Fitness does not provide medical advice, diagnosis, or treatment.
All content, workouts, nutrition guidelines, and coaching suggestions provided through Fly Fitness are for general educational, fitness, and informational purposes only. Before participating in any physical exercise program or adopting any nutritional regimen, you should consult with a physician or qualified medical healthcare practitioner, especially if you have pre-existing medical conditions, cardiovascular concerns, pregnancy, joint injuries, or chronic illnesses.
By participating in the Services, you acknowledge that strenuous physical exercise involves inherent risks of physical injury. You voluntarily assume full responsibility for any risks, injuries, or damages, known or unknown, which you might incur as a result of participating in our workouts and programs.
3. Single-User Personal Use License & Intellectual Property
All materials, workouts, video demonstrations, nutrition guides, recipes, software, branding, and text are the exclusive intellectual property of Fly Fitness and its licensors, protected under South African and international copyright and trademark laws.
Upon purchasing a program, Fly Fitness grants you a limited, non-exclusive, non-transferable, revocable license to access and view the materials strictly for your personal, non-commercial transformation.
Strict Restrictions: You may not share your account, duplicate, reproduce, distribute, publish, resell, sublicense, modify, or publicly display any part of the Fly Fitness programs, guides, or videos without prior express written permission from Fly Fitness.
4. Purchases, Pricing & In-App Purchases
Fly Fitness is proudly commitment-free with no monthly contracts, no hidden debit orders, and no auto-renewing subscriptions unless explicitly stated:
- Standard 7-Week Challenge: R350 once-off payment granting lifetime retained access to the 49-day program library and personal dashboard.
- Premium 7-Week + Coach VIP: R900 once-off payment including the full challenge plus 1-on-1 dedicated personal trainer messaging and check-ins for the active round.
- Upgrades & Renewals: Upgrades from Standard to Premium (R550) or Coach Renewals for subsequent rounds (R550) are available on demand.
Mobile In-App Purchases (IAP): Purchases completed through the Fly Fitness mobile application via Apple App Store (StoreKit) or Google Play Billing are processed and managed by Apple Inc. or Google LLC respectively, subject to their applicable terms of service and billing rules.
Web Purchases: Payments on our website are processed securely via South African payment gateways (e.g. PayFast, Visa, Mastercard, Capitec Pay, Samsung Pay, Apple Pay) in South African Rand (ZAR).
5. Refund Policy
Due to the immediate digital delivery and nature of our downloadable and accessible workout guides, meal plans, and proprietary software, all sales are final once access is granted. Please review our full Refund Policy for complete details.
6. User Accounts & Security
When creating an account with Fly Fitness (via web or mobile app), you agree to provide true, accurate, and current information. You are solely responsible for maintaining the confidentiality of your login credentials (including OTP verification codes) and for all activities that occur under your account. You must notify Fly Fitness immediately of any unauthorized use of your account.
7. Privacy & Progress Photos Consent
Your privacy is strictly safeguarded under the Protection of Personal Information Act (POPIA). Please review our Privacy Policy to understand how we collect and protect your data.
Strict Photo Consent Rule: Any progress photos uploaded to your dashboard or shared during your challenge remain strictly private and confidential. We will never share, publish, or use your before/after photos publicly or on social media without your explicit, opt-in written consent.
8. Limitation of Liability
To the fullest extent permitted by applicable South African law (including the Consumer Protection Act 68 of 2008), Fly Fitness, its directors, coaches, trainers, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to physical injury, illness, loss of profits, loss of data, or interruption of service arising out of or related to your use of or inability to use the Services.
9. Termination & Account Suspension
Fly Fitness reserves the right to suspend or terminate your access to the Services at its sole discretion, without prior notice, if you breach these Terms of Use, engage in unlawful activity, or distribute or pirate proprietary program materials.
10. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising out of or in connection with these Terms or the Services shall be subject to the exclusive jurisdiction of the South African courts.
11. Changes to Terms
Fly Fitness reserves the right to modify or replace these Terms of Use at any time. When changes occur, the "Last updated" date at the top will be updated. Your continued use of the Services after any changes constitutes acceptance of the new Terms.
12. Contact Information
If you have any questions or concerns regarding these Terms of Use, please reach out to our team:
- Email: [email protected]
- Phone / WhatsApp: +27 72 472 7618
- Website: flyfitness.co.za